WhatsApp API, Video + Chat

Customers increasingly want to engage with organisations using WhatsApp and other modern communications channels they commonly use in their personal lives.

Successful organisations are creating meaningful connections across every digital touchpoint to help acquire, engage, and retain their customers, including through the WhatsApp API, SMS, social messaging, live chat, video conferencing and web-based click-to-call features.
Offer conversations over WhatsApp & other convenient digital channels to delight customers.
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Conversational channels, always-on.
Seamlessly connecting organisations to their audiences via convenient digital channels.
Yozobi has the deep expertise and experience to integrate modern conversational channels into in-house technology stacks and the bespoke apps businesses have developed to engage with and delight their customers. Our solutions also allow those organisations to retain chat conversations and video calls for legal and regulatory requirements.

Social messaging platforms, including WhatsApp and Messenger, have become the primary means of communication for most consumers. Integrating these channels into your customer engagement solution will delight those customers wanting to communicate in the most convenient manner.

Integrated video conferencing is also increasingly becoming the norm, with obvious benefits for any brand that can incorporate this technology into a seamless customer engagement offering.
customer story: Video Conferencing Integration
AgentRelay offers agent-led virtual viewings for the real estate industry.

AgentRelay sought to build a virtual property viewing platform that replicated the in-person viewing experience but with the added convenience of an agent-led, virtual tour of properties for sale.

Yozobi was appointed to create an app that both utilised an SDK offered by Matterport for its virtual tour technology and to integrate with APIs offered by Twilio to deliver in-app video conferencing and chat capability.
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A proven formula

Some of the digital communication platforms we work with

Want to integrate chat messaging, video & voice into your technology stack?
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