Delight your customers

Customer Success

Yozobi helps organisations improve customer journeys by building self-service capabilities & by facilitating convenient, always-on, digital communication across multiple channels, including web, mobile & social.

DISCOVER HOW YOZOBI POWERS ITS CLIENTS' DIGITAL CUSTOMER ENGAGEMENT
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Case Study

"We engaged Yozobi to help us position ourselves as a leading digital-first, mobile-first lending business. Yozobi has built a mobile loan app that is incredibly convenient and easy-to-use for our customers"
Carl Gouldson
Director, Gouldson Finance

Customers now prefer to engage with brands on the digital channels they use daily in their personal lives. This includes social messaging platforms and mobile apps. These methods of communicating and accessing information are highly convenient for an increasingly busy & demanding customer demographic.

Portals & mobile apps

SaaS software and convenient self-serve solutions for busy customers, available on any device.

Always-on
customer services

Chatbots supporting customers 24-7 across all business communication channels.

Social messaging & voice assistant integration

Integrating customer-centric social messaging conversations into your business technology stack

Customer surveys

Introduce customer satisfaction surveys to improve analytics and metrics including with CSAT, NPS and CES scores.

Need some help understanding how Yozobi can help with your customer success?

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